OPERATIONS DURING COVID-19

Things sure are weird at the shop right now.

– Please call ahead for sales, service, test ride appointments, and payments.
–  We have a waitlist for tune-ups and repairs.
– The sales floor is closed to the public, but we are happy to provide window service. Just ask and we will bring you things!

You may have seen in the news that long waits for service and sold out budget-friendly bikes are a national phenomenon. Things are no different here in Raleigh.

As more people have started riding bikes and other shops have suspended service, need for repairs has grown exponentially here while new bike inventory has dropped drastically. We also have no used bikes, and will not have any for the foreseeable future.

We are doing our best to work through the waitlist while also changing flats, selling new bikes and accessories, and answering phone calls and emails. Due to distancing constraints and the volume of business at the shop, the waitlist is moving more slowly than we have quoted you, and we have no accurate way to gauge when exactly your name will be at the top of the list.

While we are bummed that we can’t be the same resource we usually are, we are so grateful that our customers have allowed us to stay open. We appreciate your patience and understanding as we do our best to adapt to this new normal and continue our mission of getting as many folks on bikes as possible.

Love,
Oak City Cycling